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AMD 16.5.2 error "Qt5Core.dll is missing from your computer"

Posted Thursday, May 12th, 2016 4:58:00 am
Sometimes software pisses me off. I mean, really. How hard is it to copy a file to a location on your hard drive?

Apparently, it's too much for AMD. I spent an hour tonight trying to fix an issue with my wife's laptop, and decided getting the latest video drivers would be the best way to do it. After wrestling with AMD's installer, which was stuck at "Analyzing System" until I ran their cleanup utility, I finally got everything installed. On reboot, when trying to run AMD Settings, the laptop got the error "Qt5Core.dll is missing from your computer".

Turns out, the installer fails to install most of the required files, and no one on the Internet knew how to properly resolve this. I went looking for the file myself in the package AMD provides, when I came across this gem:

C:\AMD\Non-WHQL-64Bit-Radeon-Software-Crimson-16.5.2-Win10-Win8.1-Win7-May11\Packages\Apps\CN\CNext\cnext64\ccc-next64.exe

This is the actual executable file that AMD uses to install AMD Settings. Simply double clicking on this executable and repairing the installation fixed the problem.

I don't know what AMD is doing with their installer, but the person who put it together should probably QA their stuff more, and save me from much frustration.

Grr!

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